When a plumbing emergency happens, every minute counts. Stay calm and act fast because the first few minutes matter most. Acting fast can prevent flooding, electrical hazards, and major water damage. Whether it’s a burst pipe, overflowing toilet, or leaking hot water system, knowing what to do before the plumber arrives can make all the difference.
Based in Merimbula, Keogh Plumbing has seen every type of emergency plumbing issue on the Sapphire Coast. Here’s what to do before our team arrives to keep your home safe.
Step 1: Turn Off the Water
The first thing to do in any plumbing emergency is to turn off the water.
- Find your main water shut-off valve, usually near the water meter.
- Turn it clockwise to turn off the water.
- If the problem is isolated (like a leaking tap or toilet), use the local isolation valve under the fixture instead.
Turning off the water early limits the damage and gives your plumber time to assess and repair the problem safely.
Step 2: Cut Power
If water is near electrical outlets, lights, or appliances, turn off the power at the main switchboard.
Water and electricity are a dangerous mix, and the NSW State Emergency Service (SES) recommends cutting power immediately in wet areas to avoid electric shock.
Only do this if it’s safe to reach the switchboard without stepping into water.
Step 3: Contain the Leak
Once the water is off, focus on minimising damage:
- Use towels or buckets to catch the water.
- Move furniture, electronics, and valuables out of the affected area.
- Open windows and use fans to start drying the space.
If a pipe has burst, wrap it with a towel or duct tape to slow the leak until your plumber arrives.
If the water is already spreading, contact Keogh Plumbing. We can help you with what to do while a plumber is on the way.
Step 4: Inspect for Hidden Damage
Even after the water has stopped, check for damp patches, bubbling paint, or dripping sounds. Write down what you see so your plumber can diagnose it faster.
Step 5: Call an Emergency Plumber
Once the situation is under control, call a 24-hour plumber. For anyone in the Merimbula or Bega region, Keogh Plumbing is available 24/7.
Tell the plumber what has happened, where the leak is, and what you have done. This helps the plumber bring the right tools and replacement parts.
Step 6: Don’t Try to Fix It Yourself
It’s tempting to patch or tighten something yourself, but quick fixes often make things worse. The Master Plumbers Association advises against using chemical drain cleaners or makeshift seals, as these can damage pipes and void warranties.
Always wait for a licensed professional to inspect and repair the system properly.
Step 7: Prevent Future Emergencies
Once the repairs are done, ask your plumber about ways to prevent repeat issues.
Preventive maintenance may include:
- Regular drain cleaning and inspection
- Upgrading old or corroded pipes
- Installing water leak sensors
- Checking your water pressure
Preventive checks keep your plumbing system running efficiently and protect your home from costly damage.
Emergency Plumbing in Merimbula
When a plumbing emergency happens, acting fast protects your home and family. Turning off the water and electricity, containing the leak, and calling a professional straight away can save thousands in repairs.
Keogh Plumbing is trusted by locals across the Sapphire Coast for fast, professional service when it matters most.
Need emergency plumbing in Merimbula? Call 02 6430 7104 or book online for 24-hour help.